To speak with someone in our billing section, call the VA Health Revenue Center at (866) 802-6819(toll free).
For more information, visit the Copays and Charges website.
Contact the VA - Inquiry Routing and Information System (IRIS)
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Compensation and Pension and Integrated Disability Evalutation System
(806) 355-9703 Extension 7266
Eligibility
If you have questions about your eligibility for VA Health Care benefits, call the Medical Center at:
(806) 355-9703
1-800-687-8262 (toll free)
Extensions: 7215, 7825, 7653
or visit the VA Health Care Eligibility Center web site.
P. Dave Whittaker, Ph.D. (806) 355-9703 Extension 7539.
Human Resources
General Line: (806) 355-9703 Extension 7330.
Homeless Veteran Coordinator
Ginny Sartini, (806) 355-9703 Extension 7522.
Media Link - Contact the Public Affairs Office
Members of the news media should contact our Public Affairs Office:
Daytime phone (806) 356-3737 or (806) 354-7811
After 4:30 PM and Saturdays and Sundays: (806) 671-2322
Military Sexual Trauma Coordinator
Margaret Lair, LCSW, (806) 355-9703, extension 7580
Operation Enduring Freedom/Operation Iraqi Freedom (OEF/OIF) Transition Program
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient advocates:
Amarillo - Clavio Garansuay, (806) 355-9703 Extension 7165.
To speak with our privacy officer, call the Medical Center at (806) 355-9703 Extension 7524.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office at (806) 355-9703 Extension 7268. Release of Information is located in room #1202.
Suicide Prevention Coordinator
Margaret Lair, (806) 355-9703 Extension 7580.
Telephone Triage and Information Program
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
For Veterans who are in need of medical advice, have questions about their medications, or need to schedule a non-urgent appointment.
Local (806) 354-7837
Outside of the Amarillo calling area:
1-800-687-8633(toll free)
Calls will be answered locally from 8:00am to 4:00pm, M-F. After hours EMERGENT medical advice is available through the toll free number.
1-800-687-8633(toll free)
Women Veterans Program Manager
Women Veterans Program: (806) 355-9703, extension 7559