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Amarillo VA Health Care System

 

Appointments

Schedule a VA Appointment

There are many ways for Veterans to make health care appointments.

  • If you don’t have VA health care benefits, you can apply now. Apply for VA health care.
  • If you’re having a medical emergency, please call 911 or call the Veterans Crisis Line at 1-800-273-8255, then press 1.

Schedule an Appointment

By Phone

Follow the instructions on this page on how to make an appointment by phone at this facility.

Online

VA now offers online appointment scheduling for some appointments. We hope to expand the number of VA facilities and types of appointments in the future.

If you have VA health care benefits, you can schedule your VA primary care appointments online if you:

With your online account, you’ll also be able to:

  • Track the status of requests
  • Send messages about requested appointments
  • Get notifications about appointments
  • Cancel appointments
Schedule a VA appointment online.

Upgrade your Existing Accounts

Scheduling or Cancelling or Changing Appointments at the Medical Center 

Not able to come to your appointment?  Our call center is open from 7:30am to 5:30pm.  Call (806) 354-7856.

If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make your appointment. This will allow us to reschedule you sooner as well as schedule one of your fellow veterans who may be ill.

Appointment Tips

To make your appointments more productive, we suggest that you arrive 30 minutes before your appointment and bring with you:

  • All medications
  • Home blood pressure records
  • Diabetes diaries
  • All outside Medical Records, including those from other VA facilities
  • Any other information that may apply to your care

Telephone Triage and Information Program

The Telephone Triage and Information Program can be reached by calling: (806) 354-7837 or 1-800-OUR-VMED (687-8633)

After placing the call you will receive a menu:

#1 for the RN
#2 for appointment information
#3 for pharmacy information
#4 for Inpatient information

The calls will be answered locally from 7:30am until 5:30pm, Monday through Friday.  After hours EMERGENT medical advice is available with the above phone numbers.  The calls are routed to the Dallas VA.

**The afterhours program is for medical advice only**

 

Information to Help You Decide about Where to Receive Your Care

VA has a regularly updated Access to Care website that provides useful information that can help you to decide the best VA location for you to receive your care. Before making an appointment, you can find out the following information for a VA location:

  • Wait times for primary care, mental health, and some of the commonest specialties
  • If same day services are available in primary care and mental health
  • If Telehealth is available in primary care and mental health
  • If it has an emergency room
  • Facility contact information
  • Veteran satisfaction scores
  • Quality information comparing each VA and local area non-VA healthcare facilities

VA is committed to give Veterans the access to care they need, when they need it. When you’re planning your care at VA, you can rely on us to give you the information you need to make informed health care decisions.

Contact

Call Center
Amarillo VA Health Care System
806-354-7856